
When you talk to somebody knowledgeable at the vendor’s TAC

When you talk to somebody knowledgeable at the vendor’s TAC

Vendors competing with their SDN portfolio

Independent testing commissioned by the competitor

Explaining cold-standby to customer

Junior NOC monkey trying to make sense of inter-VRF routing policy

When you demonstrate how fast & easy-to-use the new provisioning system is

When you show the sales rep the cheaper quote from the other vendor

Network debugging in a nutshell

Change Management’s reaction after requesting much-needed emergency maintenance during freeze period

When rendering the verdict on a peering proposal

Digging through the support ticket queue

When discovering RANCID’s inner workings

When talking “project planning” with the manager

When you see a network running on auto-pilot

Expecting a fast firmware download from the vendor’s website

IP versus DTM engineer

When you convert to a single-homed BGP setup

Dispersion due to dirty patch lead